Privacy Policy

Effective Date: July 14, 2026

Welcome to Astro Future Prevision. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Astro Future Prevision mobile application, website, and related services ("Platform").

Astro Future Prevision is an online astrology platform where users can consult verified astrologers through chat, voice calls, video calls, receive horoscope predictions, Kundli analysis, tarot readings, numerology services, puja bookings, and other spiritual guidance.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Time of Birth
• Place of Birth
• Gender (Optional)
• Profile Photograph (Optional)
• Preferred Language
• Consultation History
• Chat Messages
• Voice and Video Consultation Details
• Wallet & Recharge History
• Payment Information (processed securely through payment gateways)
• Customer Support Communications
• Device Information
• IP Address
• App Usage Statistics
• Location Information (with your permission)

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Connect you with verified astrologers.
• Generate Kundli, horoscope, and astrology reports.
• Provide chat, voice, and video consultations.
• Process wallet recharges, payments, and refunds.
• Improve app performance and user experience.
• Send booking confirmations and notifications.
• Respond to customer support requests.
• Prevent fraud and misuse of the Platform.
• Comply with applicable laws and regulations.

3. Birth Information

Date of birth, time of birth, and place of birth are collected exclusively to generate astrology predictions, Kundli reports, compatibility reports, and personalized consultations. These details are handled with appropriate security measures.

4. Consultations

Chat messages and consultation records may be stored to improve service quality, resolve disputes, ensure platform safety, and comply with legal requirements. We recommend that users do not share passwords, banking credentials, or other highly sensitive personal information during consultations.

5. Payments & Wallet

Payments and wallet transactions are processed through secure third-party payment providers. Astro Future Prevision does not store complete debit card numbers, credit card details, UPI PINs, CVV numbers, or internet banking credentials.

6. Information Sharing

We may share limited information with:

• Verified astrologers assigned to your consultation.
• Payment gateway providers.
• Cloud hosting providers.
• Analytics and crash reporting services.
• Government or regulatory authorities where required by law.

We never sell or rent your personal information to third parties for advertising or marketing purposes.

7. Cookies & Analytics

We may use cookies and similar technologies to improve website functionality, remember user preferences, understand usage patterns, and enhance the overall user experience.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of internet transmission is completely secure.

9. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your profile.
• Delete your account (subject to applicable laws).
• Withdraw permissions such as location access.

10. Data Retention

We retain personal information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Children's Privacy

Astro Future Prevision is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.

12. Third-Party Services

Our Platform may integrate with third-party services such as payment gateways, video calling providers, SMS services, analytics providers, authentication services, cloud hosting services, and notification providers. These services operate under their own privacy policies.

13. Disclaimer

All astrology consultations, horoscope predictions, Kundli reports, tarot readings, numerology reports, vastu advice, and spiritual guidance provided through Astro Future Prevision are intended solely for guidance, informational, and entertainment purposes. They should not be interpreted as medical, legal, financial, psychological, or professional advice. Users are solely responsible for any decisions made based on consultations obtained through the Platform.

14. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will become effective immediately upon publication on our website or mobile application. Continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Astro Future Prevision Support
Email: bhavishyapoorvdristhi@gmail.com